Privacy Policy

Dr. Diego Busiol (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://diegobusiol.com, interact with us through email, phone, or contact forms, or subscribe to our newsletter.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and communication details when you contact us or schedule an appointment.

  • Health-related Information: If you voluntarily provide information regarding your mental health through forms, questionnaires, or consultations.

  • Technical Data: IP address, browser type, device identifiers, location data, and cookies.

  • Newsletter/Marketing Data: Email address and subscription preferences when you sign up for updates.

We do not intentionally collect data from individuals under 18 years of age.

2. How We Use Your Information

We use your personal data for:

  • Responding to inquiries, appointment requests, and consultations.

  • Sending newsletters, updates, and articles (with your consent).

  • Improving website functionality, user experience, and analytics.

  • Maintaining security, preventing fraud, and complying with legal obligations.

We will never sell or rent your personal information.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Consent: When you subscribe to newsletters or accept cookies.

  • Contractual necessity: When we provide consultation or related services.

  • Legitimate interest: For improving services, preventing misuse, and maintaining site security.

  • Legal obligation: When required to comply with applicable laws.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember preferences.

  • Collect statistical data (analytics).

  • Provide personalized content and marketing.

5. Sharing of Information

We may share your data only with:

  • Service providers: IT hosting, analytics, email marketing tools, or newsletter systems (e.g., MailPoet, Mailchimp, or similar).

  • Legal authorities: If required by law, regulation, or court order.

We do not share your personal data with third parties for their marketing purposes.

6. International Data Transfers

As our website and services may be accessed globally, your data may be transferred and processed outside of your country (including the EU). When transferring data internationally, we take appropriate measures to ensure adequate protection in line with GDPR and other regulations.

7. Data Retention

  • Contact/Consultation Data: Retained as long as necessary for service provision or as required by law.

  • Newsletter Data: Retained until you unsubscribe.

  • Cookie Data: Retained according to the type of cookie (session or persistent).

8. Your Rights (GDPR & Other Laws)

Depending on your location, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent at any time.

  • Object to processing or request restriction.

  • Request data portability.

  • File a complaint with a supervisory authority (e.g., in the EU: your national Data Protection Authority).

To exercise your rights, contact us at diegobusiol@gmail.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Instagram). We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

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